Last Updated: 01/10/2023
2. Information We Collect
a. Information You Provide:
When you sign up as a tutor, we collect personal information such as your name, email address, phone number, your profile picture, and other information required for account creation and profile setup.
b. Profile Information:
Tutors can voluntarily provide additional information to create a detailed profile, including educational background, qualifications, teaching experience.
We collect and store communications and messages exchanged between tutors and learners through our platform and email communication.
d. Payment Information:
If you choose to receive payments through our platform, we may collect payment information, such as bank account details or payment service information. We do not store sensitive payment information
3. How We Use Your Information
a. Tutor Services:
We use your information to facilitate your services as a tutor on our platform, including connecting you with learners, handling payments, and providing support.
We may use your contact information to communicate with you about platform updates, user inquiries, and important announcements.
We use data analytics to improve our platform, services, and user experience.
4. Sharing Your Information
a. With Learners:
Your profile information, such as your name, bio, reviews, courses is visible to learners looking for tutors on our platform.
b. Service Providers:
We may share your information with third-party service providers who help us operate the platform, such as payment processors and cloud hosting services.
c. Legal Compliance:
We may share your information when required by law, legal processes, or government requests.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no online platform is entirely secure, so we cannot guarantee absolute security. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact our Support Team with any concerns.
6. Your Choices
You can review and update your personal information in your account settings. Please note that once an account is created, it cannot be deleted by you. However, you have the option to unpublish your courses or remove them from public view at any time. This will prevent your courses from being accessible to learners while retaining your account information.
If you will like your account to be deleted, please contact support
7. Contact Us